Follow the steps below to help resolve any issues from crashing, constant loading, error codes, etc. while using the Warframe application.
- Press the Square beside the home button to open all your recent apps.
- Find Warframe and tap Clear All or swipe left on the app (this will close the app)
- Go to Settings -> Apps -> Warframe
- Tap Force stop
- Then tap Storage, then Clear Data (this will clear the cache for the app)
- Reboot your phone
- Double click the Home button to open the app switcher
- Find the Warframe App then, swipe up on the app (this will close the app)
- Go to Settings -> General -> Storage & iCloud Usage -> Manage Storage
- Tap Warframe
- Tap Edit on the top right, then delete any data that is here (this will clear the cache for the app)
- Reboot your phone
If at this point you are still experiencing issues, try to:
- Delete the app from your device completely, then re-install Warframe from Google Play or App Store
- Disable any UI management software or anything that changes the way Android or iOS works by default
- Try a different internet connection such as a different wifi connection or enabling/disabling mobile data
- Ensure your mobile device is up to date with the latest version of Android OS or iOS that it can receive
Please note: The application cannot run at the same time as your PC/Xbox One/PS4 when you are in-game. There will be a prompt if you are logged into it, to terminate the connection. If you open the app while in a mission, you may have issues with losing items, starting missions, etc.
Console Specific Login Issues
Xbox Login - Let this app access your info?: If you are having trouble passing the "Let this app access your info?" screen when you try to login with your Xbox Live account try going to: Settings -> Accessibility -> Display size(depending on your phone this may be called something different) -> Font Size -> then select Smallest. Then attempt to login again.
Switch - Authentication May Be Required: Should this message appear while attempting to login to the app. Follow the steps below for authentication.
- Open Warframe on your Nintendo Switch
- Select the + button on the right Joycon to open the settings
- Select PROFILE
- Select WEB AUTHENTICATION