WHAT IS PRIME VAULT?
Prime Vault is an extension of the Prime Access program. Prime Vault is a limited-time only, rotating program reintroducing previously retired Prime Warframes and Prime Gear available as a bundle with discounted Platinum.
IS THIS PRIME ACCESS?
This program is an extension of the Prime Access program providing access to previously released Prime Gear from Prime Access. Prime Vault does not affect past or future Prime Access programs.
DO THE PRIME ITEMS COME WITH INVENTORY SLOTS, OROKIN CATALYSTS, AND OROKIN REACTORS?
CAN I USE A COUPON OR OTHER DISCOUNT OFFER ON PRIME VAULT?
No, Prime Vault is its own uniquely valued program and other offers or coupons will not apply.
WHAT PAYMENT OPTIONS ARE IN MY AREA?
Depending on your region, you will have access to different payment options. These are the same options available to you on the Buy Platinum page.
WHAT IF I ALREADY OWN SOME OF THESE ITEMS, CAN I GET A DISCOUNTED DEAL OR HAVE ANY EXTRA ITEMS MOVED TO ANOTHER ACCOUNT?
Unfortunately, none of the items available in the Prime Vault packages can be substituted, discounted or transferred. This also means that the items from Prime Vault cannot be traded or gifted to other players.
Our Support team does not have the option to change or swap out any of the items included in one of the current Prime Vault packages. If you are not satisfied with the items offered, we ask you to please post your feedback on the Warframe forums. They are regularly monitored for new ideas, complaints and general suggestions about the game and its contents, so rest assured your voice will be best heard there. To visit the forums, please follow this link:
IF I PURCHASED A PRIME VAULT PACK IN A PREVIOUS UNVAULTING, CAN I REPURCHASE THE PACK IN THIS UNVAULTING?
Prime Vault Packs may only be repurchased on Xbox One. They are not available for repurchase on PC and PlayStation 4. This is due to current platform inconsistencies and store specifications, and may change with future Prime Vault Packs.