The Launcher is downloading at a very uncharacteristically slow speed for my connection.
We will need the following three items from you in order to diagnose the issue:
1. Your speedtest.net results link:
Using the browser of your choice, go to speedtest.net and click "Begin Test" (location it chooses does not matter)
Once it has completed click on "Share this result" and then click the COPY button and paste the link into your support ticket
2. Your launcher.log file
Your Launcher.log file can be found in C:\Users\YourWindowsAccountName\AppData\Local\Warframe or simply %LOCALAPPDATA%\Warframe
3. A traceroute to content.warframe.com
- Click the Start button
- Type CMD into the search box and hit enter (or Run... on Win XP)
- Type in cd desktop
- Hit the Enter key
- When the command window pops up, type or copy/paste in the following line:
tracert -d content.warframe.com > Trace.txt
- Hit enter and wait for it to complete (it will add a new line when it has completed)
- Attach the Trace.txt file on your desktop to your support ticket.
Once you have all 3 please make a support ticket and attach them with any further details you can provide.
This document will be updated if new information on this subject arises.